Wednesday, December 29, 2010

Really craigslist poster?

http://tucson.craigslist.org/ele/2134599845.html

1) It's a dell

2) Power point doesn't work? really?

3) What's "abag" or an "adobter?

Wednesday, December 22, 2010

"HATEY" holidays

I know by the title you might be expecting just another blog about how the holiday season is really freaking miserable and that everyone should quit being so greedy/selfish; and that's a small piece of this. What I'd like to focus on is the fact that just everyone I've been around so far this year seems to be forcing them selves to be stressed out like they have reach some all time low before they DESERVE to take some time off of work, or just enjoy the company of family and friends. I'm gonna set you straight right now: YOU don't need to EARN happiness or relaxation. I say this in as self serving a way as I know how, but perhaps we all should just try to have a little "holiday break" everyday.

You know that feeling you get when you are at work and everyone is rushing to get something done before the holiday and it feels like they are all bugging you and nobody else? Think really hard on what the opposite feeling is right when it starts to get really bad. For me I try to imagine that I'm sitting on my couch with my two dogs and my lady, beer in one hand... and just breathing deeply and relaxing.

Now that we are all relaxed... lets talk about what's freaking crazy about what's going on right now (this is the fun part you're probably more used to).

Do you know how many f-ing people were at the mall last night? Seriously, take a guess... I'm gonna say about 5 billion. 5 billion people all wandering around looking for something for someone that they don't want to purchase anything for. We all have that person on our list. The one that you don't really like but you feel obligated to purchase for because they are probably going to get something for you that you don't really want because they don't really like you either. Why bother? Can't we all except  that we don't like everyone? Now I try not to hate anyone, but I also try to distance myself from individuals or groups that upset me or anger me, because its unhealthy to be mad all the time. Wouldn't be nice if someone just told you; "I don't really like you, so I'm not going to purchase you a gift. I also know that you don't like me so I don't expect a gift, but I do hope the best for you and yours." WOW! What a utopia we could truly achieve if everyone could be honest about who they DON'T like, then maybe we could spend more time focusing on whom we DO like/love and be happier people.

Now this can be a year round concept that need not be confined to the hellish happenings of the holidays. Sure it seems easy to tell someone you dislike them when they are leaning on your pool table while their white russian sweats onto your new custom felt as you only try to forget that their child has spent the last hour and half throwing pieces of gingerbread house across the room at your mothers shitzu, but don't forget that the little bastard is always f-ing with that dog and though you don't like the dog either you decide its based on principle that you point out to his parents that "Spanky" doesn't like little hard things thrown at it.

There you guys, In between your usual love fest try to spread a little "disdain". Tell someone you don't like them this year, then shake their hand and wish them well on their way the F^*$ out the door.

Love (some of you)

D-Ron

Friday, December 17, 2010

the definition of "you"

Despite various attempts by numerous individuals and groups to create a standard language with which the entire world can communicate, all attempts for said cause have resulted in failure. Not only does someone in Prague have an entirely different word for "cigarette" than myself... but the lady that lives across the street from me apparently thinks that "trash" is stuff you hold onto in your back yard.

You see, even simple words that we all THINK we know the meaning of can cause fierce debate and midget crying (sorry let e re-phrase; "midget TEARS"). I applaud attempts to create standardization of the English language but in the days of "LOL" and "OMFG" I think its time to focus on other things like asking someone to explain themselves. I believe that rather than arguing over the meaning of a word that someone may have a lifetime of training in using, we should probably just ask to clarify. If I say "I'm a FAN of sardines", I do not mean that i have sardine posters on my wall or the 1987 June issue of Tiger Beat where sardines were interviewed and asked about their salty character; I merely am explaining that I like the taste of sardines and their use in food. To take this example further, just because I say "I kind of like the Black Keys, but haven't purchased an album yet" does not mean that I can check the "YES" box on my Facebook survey of "which Charles in Charge character are you?" under the question "are you a fan of The Black Keys".

To sum it all up; rather than try to label and then judge someone based on their vernacular choices just double check... you may actually start a conversation.

Wit adoration and sprinkles,

D-Ron

Friday, December 3, 2010

"Best" Buy: Customer Service FAIL

Now I'm not exactly the type of person to go off on some customer service experience I had that was horrible in some sort of vindictive attempt to (in my mind) bring down the customer/entity responsible for souring my milk... actually I am so HERE WE GO!!

I recently purchased 3 large appliances from Best Buy, mainly because of the great deal on financing and because they looked super sweet. The culmination of my purchase found me with one each of a new refrigerator, dishwasher and oven. Now how to get them into my home and hooked up? DON'T WORRY; Best Buy's not so geeky squad is apparently on the case and installation was included in my purchase. All I was required to purchase was the actual materials used to hook up the appliances (hoses, cables, etc).

The oven install came first and went off without a hitch for the most part aside from the fact that my oven is currently stuck in the "store demo" mode which will not allow the oven itself to function while the stove top burners work amazingly. Luckily the manufacturer set up a warranty repair service call without so much as a handshake. My first interesting endeavor was encountered with the installation of the refrigerator. Since my new custom cabinets had been measured and installed for the exact model I purchased, I was to obtain a "built in" look. I received a call from the install guys first stating that they weren't confident the fridge would be able to roll into my awkwardly shaped kitchen so they were going to strap it to their backs and lift it over my island (scary). Next I was told that they would not be pushing the fridge into its permanent home because they thought the opening was to narrow to allow clearance for said appliance. I assured them it would fit per my carpenter's specifications but due to the installer's reluctance to accept liability for cabinet damage (this is the same guy that just lifted the thing OVER my counter) they would merely hook up the fridge to make it functional and leave it in the middle of my kitchen. A few hours following the departure of the installers my carpenter and I easily slid the fridge into place.

Now for the "cous de gras" of my Best Buy experience; The Dishwasher. My dishwasher was to be installed on a scheduled date which coincided perfectly with the date 2 1/2 weeks later when the installer actually showed up at my home. Though I had purchased my "install kit" from Best Buy when I purchased my unit (ha!) the hose was apparently too short for the install and I would need to purchase a longer hose at (per the installer) "Lowes or something". I would need to reschedule a time for the completion of the installation to occur following my purchase of new "hosiery". Mind you, I came to discover that the original hole drilled by my carpenter through the cabinetry for the dishwasher hoses was disregarded and the installer had drilled a new hole that caused my hose to run through the center of the functional part of my cabinet. Once I had obtained my new hose I contacted Best Buy to get the installer's contact info and was first given a disconnected number, then the number for a tire and wheel company and finally asked to speak with the "manager" or "person whom has been the longest out of high school and sold the most iPods last week". The manager asked me what the problem was which prompted me to explain that the installer had not only defaced my kitchen with a new hole, but also required me to purchase additional parts from another company when I was led to believe that I had already purchased everything. (Now it gets good) The manager subsequently asked if I had purchased the install kit or just the installATION. As I started to explain the details of my purchase I was cut off mid sentence and told "cause there's a big difference between parts and labor, you may have just paid for labor, but NOT the parts". Now that I had been insulted by this graduate of Best Buy's customer service training program (level 3) I cut HIM off and stated "you asked me a question, now please let me answer". I went on to explain that I knew the difference between parts and labor and that I also knew how to read a receipt, I explained that I would be extremely appreciative if he could obtain the contact information for the install company that attempted to hook up my dishwasher and to arrange for my reimbursement of materials purchased as well as damage done to my kitchen. Mr. Manager's response: "I'll have to look into it and call you back" *CLICK.

Now that I was thoroughly angered by Mr. Best Buy, all I could do while waiting was try to formulate my argument that I would lay on him hoping to impose such fear in him that he wouldn't feel safe hanging out with his marching band buddies at Denny's after the football game this Friday (why do we capitalize days of the week?). I got a call, but to my shagrin (shegrin? cha-grin?) it was the appliance install company calling to schedule a time for our second date. I spoke with the woman on the phone about my dis-satisfaction thus far and mentioned the extra hole that had been drilled in my cabinet to which she quickly responded "Oh! Mike's a big guy". You can imagine my surprise when the last thing I said was "your installer cut an un-needed hole in my cabinet'... her response seemed a little seizure induced and off topic. My appliance goddess went on to explain that due to Mike The Installer's need to wear jeans from the husky section, he need to cut a hole that was more accessible for him to complete my install and the the existing hole could not be reached. I logically responded "are there any smaller installers?" (I chuckled cause of my rhyme). "Maude" (as I've come to call her in my head) stated this time "Mike explained it all to me, that particular model of dishwasher won't allow for the other hole to be used". Now which one is it Maude?!?! Is Mikey too big or is the dishwasher too advanced? That pissed me off even more because now, fresh on the heels of my interaction with a post-pubescent power hungry juvenile with a blue polo shirt... I now had to deal with "Maude the Liar". I scheduled the appointment and requested a leprechaun to install my dishwasher, but I'm guessing big Mike will show up. I'll find out today whether or not he can't fit in that hole... I WILL FIND OUT.

Love yall,

D-Ron

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